There are plenty of CRM systems on the market, but beyond the most common features that all systems have, such as a sales board, deals and contact database, it can be difficult to know

Today, CRM systems and their most basic functions are well known: sales boards, deals, reports and to-do tasks. But, what other features are there that you might not know? Here goes

IntroductionCustomer Relationship Management (CRM) is an important part of companies' strategies to improve customer relationships and increase sales. But how do you know if you are actually using your CRM system?

A CRM system helps companies to synchronize and keep track of all deals and what salespeople are doing. You have all communications in one place, important information about each customer